WHAT IS YOUR RETURN AND REFUND POLICY?
Three Mad Poppers does not accept returns. For refund questions, please contact Customer Experience at 763-250-4793.
DOES THREE MAD POPPERS FRANCHISE?
The company is privately owned and does not franchise.
WHO SHOULD I CONTACT FOR PRESS AND MEDIA REQUEST?
For press and media inquiries, please email Info@ThreeMadPoppers.com.
WHAT DIETARY RESTRICTIONS SHOULD I BE AWARE OF?
Three Mad Poppers is handcrafted fresh in our kitchens daily with our non-gmo, hot air popped kernels. Our natural ingredients vary by flavor. All Three Mad Poppers popcorn is produced in facilities that also process Tree Nuts, Dairy, and Soy. Three Mad Poppers popcorn is a gluten free and preservative free one-of-a-kind treat. We recommend enjoying your purchase immediately.
HOW DO I CHANGE MY MEMBER ADDRESS/E-MAIL/LOG-IN/PASSWORD?
Log in using your current member e-mail and password. Select from the update options available on the left, make your changes, and then save.
WHAT CAN DELAY MY ORDER?
Legal holidays, inclement weather and unexpected circumstances could delay order processing. Any orders with address issues will be cancelled.
PROMOTION CODE INFORMATION
If you would like to apply a promotion code, please use it during the checkout process. The promotion is valid on purchases through the date listed in the promotion. Online promotions are not valid at events or in store and cannot be applied to previous purchases. Promotions cannot be combined with any other offer, and are VOID if altered, reproduced or unauthorized. Not redeemable for cash or credit.
IS THIS WEBSITE SECURE?
Yes. Three Mad Poppers uses Go Daddy Secure Certificate Authority, a premium SSL solution to protect our customers’ credit card number and other confidential information.
WILL I RECEIVE AN ORDER CONFIRMATION E-MAIL?
We will automatically send you an e-mail confirmation as long as you have provided us with a valid e-mail address. You will also receive a tracking number via e-mail once UPS has picked up the shipment.
WHAT TYPE OF PAYMENT DO YOU ACCEPT?
We accept MasterCard, Visa, Discover and American Express credit cards.
DOES MY ORDER SHIP ON THE DAY I PLACE THE ORDER?
Because we freshly handcraft your gourmet popcorn to order, we are unable to ship on the order date. Your order will ship the next business day via the method selected during checkout: UPS Ground, 2nd Day Air or Next Day Air.
OTHER BILLING NOTES:
When your order is placed, an “authorization hold” for the amount of your purchase is temporarily placed on your account. The actual charge is billed to your account at the time your order is shipped.
CAN I CHANGE OR CANCEL MY ONLINE ORDER?
Yes, if you need to make any changes or cancellations to your online order, please contact our Customer Service at 763-250-4793 before 6pm CST on the day your order was placed. Order changes will delay the shipment of your order to the next business day or longer.